Digital Products Shipping Policy

Thank you for purchasing digital products from Daniel Germain Author Shop. Below is our shipping policy for digital products, applicable to all purchases from our online store.

1. Digital Delivery Only

All products in the Daniel Germain Author Shop are digital downloads, meaning no physical item will be shipped to you. Upon purchase, you will receive immediate access to download your digital product directly.

2. Download Access

After completing your purchase, a download link will be provided in your order confirmation email. You may also access your purchased items through your account on our website.

3. Delivery Timeline

Digital downloads are available immediately after purchase. In the rare case of a delay or access issue, please allow up to 24 hours for us to resolve it. If you do not receive access within this timeframe, contact us for assistance.

4. Download Expiry

The download link provided is valid for a limited period. Please download your files promptly to ensure access. If you need extended access, feel free to reach out to us, and we will be happy to assist.

5. Non-Refundable Products

All digital product sales are final. Once a digital product has been downloaded, it cannot be returned, refunded, or exchanged due to the nature of digital content. Please read product descriptions carefully before purchasing.

6. Customer Support

If you encounter any issues accessing your digital downloads or have any questions about your order, please contact us at contact@danielgermainauthor.com . We are here to assist you and ensure your experience with the Daniel Germain Author Shop is a positive one.

Contact Information

For any additional assistance, please reach out to our customer service team at [your contact email or support link].

Effective Date: October 30, 2024

Thank you for your support, and happy reading!

 

 

Return Policy for Digital Products

Thank you for your interest in our digital products. Please review our return policy below:

1. All Sales Are Final
   Due to the nature of digital products, all sales are final once the purchase is complete. We are unable to accept returns, exchanges, or provide refunds for digital products.

2. Download & Access Assistance
   If you encounter any technical issues accessing or downloading your purchased content, please contact us at [your email address], and we’ll be happy to assist you.

3. Exceptions
   In rare cases, if there is a significant issue with the file quality or content access, we may offer an exchange at our discretion. Contact our support team for further details.

Thank you for your understanding and support.